1. Information We Collect

1.1 Information You Provide Directly

We collect information that you voluntarily provide when you register for an account, use our platform, or communicate with us. This may include the following:

• Account registration details such as your name, email address, company name, and password.
• Billing and payment information processed through our third-party payment processor, Stripe.
• Profile information, company details, and product listings submitted to the platform.
• Communications sent through email, contact forms, or support channels.
• Invite token information used to grant access to team members or clients.

1.2 Information Collected Automatically

When you use the Service, we automatically collect certain technical and usage information, including:

• IP address, browser type, operating system, and device identifiers.
• Pages visited, features accessed, and time spent on the platform.
• Referring URLs and navigation paths through the Service.
• Log data and error reports generated during use of the platform.

1.3 Information from Third Parties

We may also receive information from third-party services, including:

• Payment processors, such as Stripe, for billing and subscription management.
• Analytics providers that help us understand how users interact with our platform.
• Authentication services, if you choose to sign in using a third-party provider.

2. How We Use Your Information

We use the information we collect to operate, maintain, and improve the Service. Specifically, we may use your information for the following purposes:

• To create and manage your account and provide access to the Service.
• To process payments and manage your subscription plan, including Free, Basic, or Premium tiers.
• To deliver platform features such as analytics dashboards, manufacturer maps, and product management tools.
• To send transactional emails, including account confirmations, password resets, and subscription receipts.
• To respond to support requests and communicate with you about the Service.
• To monitor and improve the performance, security, and functionality of the platform.
• To comply with legal obligations and enforce our Terms of Service.
• To detect, investigate, and prevent fraudulent or unauthorized activity.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following limited circumstances.

3.1 Service Providers

We work with trusted third-party vendors who assist us in operating the Service, including providers for payment processing, hosting, infrastructure, email delivery, and analytics. These providers are required to handle your data securely and only for the purposes we specify.

3.2 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

3.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

4. Data Retention

We retain personal information for as long as your account remains active or as needed to provide the Service. If you cancel your account or request deletion, we will delete or anonymize personal data within 30 days, unless longer retention is required for legitimate business or legal reasons, such as billing records or tax compliance.

5. Cookies and Tracking Technologies

Structofy uses cookies and similar tracking technologies to operate and improve the Service. These may include the following:

• Session cookies to keep you logged in during your visit.
• Preference cookies to remember your settings and configurations.
• Analytics cookies to understand how users navigate the platform.

You can control cookie settings through your browser preferences. Please note that disabling certain cookies may affect Service functionality.

6. Security

We take the security of personal information seriously and implement reasonable administrative, technical, and physical safeguards designed to protect data from unauthorized access, disclosure, alteration, or destruction. These safeguards may include encrypted connections, secure password storage, and access controls.

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially reasonable protections, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal exceptions.
• Data Portability: Request that your data be provided in a structured, machine-readable format.
• Opt-Out: Unsubscribe from marketing communications using the unsubscribe link in any email we send.

To exercise any of these rights, please contact us using the information listed below. We will respond to verifiable requests within 30 days.

8. Children's Privacy

Structofy is not directed to children under the age of 13, or 16 where required by applicable law. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will take reasonable steps to delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our Service may contain links to third-party websites, services, or content. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies before providing them with personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will revise the "Last Updated" date at the top of this page and, where appropriate, provide additional notice such as an email notification.

Your continued use of the Service after the effective date of an updated Privacy Policy constitutes acceptance of the revised terms.